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Your True Partner in Services

TSC goes beyond repair to provide you with the exact solution you need

TSC offers world-class depot repair, reverse logistics, field service and product resale services to our clients globally on a full range of products from storage, servers and enterprise devices to personal computers, components, digital media and consumer electronics. We think, work and act like an extension of your own organization doing what is needed and going beyond the repair. 

TSC Delivers Value Well Beyond the Repair

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Investing in People and Technology

A true partner matches your technical know-how and provides ideas and services. That is why TSC heavily invests in training our people to be the best in the business. We equip them with the latest equipment, processes and quality assurance measures in our state-of-the art facilities to identify and build the best practices to maximize your business. 

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Fast and Flexible  

TSC is run by owner/operators with the ability to make quick decisions and deliver fast turnaround times. So, you'll never talk to salesperson and you can always know our team has the authority to do what is best for you without ever asking.

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One Call Service

TSC has the knowledge and resources to deliver customized repair and logistics solutions to meet your exact needs globally. With strategic locations across the globe along with understanding your local needs, we have the ability to share expertise and replicate almost any solution on a global scale with just one call. 

Core Services

Core Services

Core Services

  • Notebooks

  • Desktops

  • Monitors

  • Tablets

  • Printers

  • Fax Machines

  • Resale of tested returns

  • LCD's

  • Circuit boards

  • Peripherals

  • Field Service on a wide range of products

  • Inventory Management

  • Warehousing

  • Logistics

  • Network equipment

  • Customized Solutions

  • Detailed Reporting

Anchor 1

All work and data erasue is done in accordance with NIST 800.88 and covered by a worldwide warranty

How can TSC support your organization?

  • Handling technology logistics so you can focus on your core business

  • Ensuring that you have a green supply chain

  • Designing a consistent, custom returns process for your business through our ISO 9001 certified network

  • Providing centralized reporting where you can compare returns and repairs trends among the different geographies 

  • Breaking down units into parts for your own service stock

  • In country service to avoid expensive freight and help you reduce your inventory costs

  • Helping you with resale of tested returns

Depot Repair

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Through its extensive network of resources, TSC is able to offer in-warranty and out-of-warranty whole unit & parts repair to customers on a global scale. Our world-class depot repair capabilities encompass a broad range of services including:

  • Failure diagnostics

  • Parts procurement and replacement 

  • Component/board level repair

  • Field service technician support 

  • Tape library robotics repair

  • Data recovery including complex RAID systems

  • LCD panel clean room repair​

Reverse Logistics​

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With localized, in-country expertise supported by worldwide coverage, our reverse logistics services will help maximize the value of your returns or end-of-life products. 

 

We provide:

  • Through identification of no fault found returns

  • Parts repair

  • Teardown/parts harvesting

  • Screening

  • Data erasure

  • Part kitting and fulfillment services​​

We Are Experts in Hardware

Contact us today to learn more and find out how TSC can use our extensive hardware knowledge to support your business.

The TSC Difference

  • All repair depots are compliant with stringent ESD standards

  • All partners are ISO 9001 Certified

  • Standardized processes allowing for easy rollout in new geographies

  • Standardized and central collection of repair data to measue against customers SLAs, productivity, quality and yield

  • Multi-location projects have a single account manager and single quality manager assigned for accountability

  • Open communication is encouraged between our partners and regional customer representatives to ensure fast decision making and local input

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